VidaPlayer Privacy Policy

Effective Date: 28th of August 2024

Introduction

At VidaPlayer, we are committed to protecting your privacy and ensuring that your personal data is processed in a secure and transparent manner. This Privacy Policy outlines how we collect, use, and protect your personal data, as well as the rights you have regarding your personal information.

By using our website, products, and services, you consent to the practices described in this Privacy Policy.

1. Who We Are

We are PALMICK LIMITED, operating as VidaPlayer, with our registered office at Suite 1 Office Pods, Castleyard, 20/21 Saint Patrick’s Road, Dalkey, Dublin, A96 W640, Ireland.

For any questions regarding this Privacy Policy or your personal data, please contact us at:
- Email: support@vidaplayer.com

2. Information We Collect

We collect personal data when you interact with our website and use our products and services. This may include:

  • - Personal Identification Information: Name, email address, phone number, payment details.
  • - Technical Data: IP address, browser type, device information, and usage data.
  • - Usage Data: Information about how you use our website, products, and services.
  • - Payment Data: We may request payment data for our services which are processed by our third-party merchant provider.

Purposes

  • - Execution of a purchase agreement, delivery and payment settlement.
  • - Administrative purposes.
  • - Verification purposes to prevent theft, fraud, money laundering and terrorist financing and to secure the company’s systems.
  • - In some cases we are required to carry out a “know your customer” (KYC).

Grounds

  • - The processing is necessary for the protection of the legitimate interests of Palmick Limited.

Nature of personal data

  • - Name
  • - Address
  • - Telephone number
  • - Email address
  • - IP address
  • - Copy of passport or ID card
  • - Bank details/card details

Please note that this Privacy Policy relates to the processing of information for use of this website and services.

3. How We Use Your Information

  • - To provide and improve our products and services.
  • - To communicate with you, including sending updates, promotions, marketing, and customer service communications.
  • - To comply with legal obligations, including any disclosures that we may be compelled to provide information to any state authority.

4. Legal Basis for Processing

We process your personal data based on the following legal basis:

  • - Consent: We rely on your consent to process certain personal data.
  • - Contractual Necessity: We may need to process your data to fulfill our contract with you, including processing payments.
  • - Legitimate Interests: We process data for our legitimate interests, such as improving our services, subject to your rights and freedoms.
  • - Legal Obligation: Where we are legally compelled to provide information.

5. Data Sharing and Transfers

We do not sell or rent your personal data to third parties. However, we may share your information with trusted third parties who assist us in operating our website and services, such as payment processors, cloud storage providers, and other service providers. All third-party processors are required to safeguard your data and comply with applicable data protection laws.

Your data may be transferred outside of the European Economic Area (EEA) to countries that do not have the same level of data protection laws as in the EEA. When this occurs, we ensure that appropriate safeguards are in place to protect your data.

6. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes for which it was collected, including for legal, accounting, or reporting requirements. Once your data is no longer needed, it will be securely deleted.

7. Individual Rights Under the GDPR

Under the General Data Protection Regulation (GDPR), you have certain rights regarding your personal data:

  • - Right to Access: You have the right to request a copy of the personal data we hold about you.
  • - Right to Rectification: You can request corrections to any inaccurate or incomplete personal data we hold about you.
  • - Right to Deletion: You have the right to request the deletion of your personal data under certain conditions.
  • - Right to Restriction of Processing: You can request that we restrict the processing of your data in certain situations.
  • - Right to Data Portability: You have the right to request a copy of your personal data in a structured, commonly used, and machine-readable format.
  • - Right to Object: You can object to the processing of your data for direct marketing purposes or based on legitimate interests.

To exercise any of these rights, please contact us at; support@vidaplayer.com

8. Making a Complaint to the Data Protection Commission

If you believe that your personal data has been processed in a way that violates your rights under the GDPR, you have the right to lodge a complaint with the Data Protection Commission in Ireland.

The contact details for the Data Protection Commission are as follows:

9. Security of Your Data

We take appropriate technical and organizational measures to protect your personal data from unauthorized access, use, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee the absolute security of your data.

10. Cookies

We use cookies for our website, and analytics or pixels and other technologies to ensure everyone who uses the website has the best possible experience.

  • - To recognize new or past customers.
  • - To store your password if you are registered on our Sites.
  • - To improve our Sites and to better understand your visits on our platforms and Sites.
  • - To serve you with interest-based marketing.
  • - To observe your behaviors and browsing activities over time across multiple websites or other platforms.
  • - To better understand the interests of our customers and visitors to our Sites.

You can change the use of cookies in your browsing settings or by using the cookie management dashboard on this site.

11. Updates to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated policy will take effect as soon as it is published.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:

- Email: support@vidaplayer.com
- Postal Address: Suite 1 Officepods, Castleyard, 20/21 Saint Patrick’s Road, Dalkey, Dublin, A96 W640, Ireland.